Homebuyers Path :: Why eQ Homes :: eQuinelle
eQ HOMEBUYER JOURNEY

eQ HOMEBUYERS JOURNEY

Every home buyer’s path is different, but here are the key steps to own Enduring Quality.

Here’s how we bring you home

SINGLES & TOWNS

Melissa Gauthier Eq Homes Ottawa

Melissa Gauthier

Director, Sales and Design

mgauthier@eqhomes.ca

Congratulations on selecting your new eQ Home!

  1. Virtual Appointment to Digitally Sign Agreement of Purchase & Sale with your eQ Sales Representative** Provide Deposit Cheques. (Instruction will be provided)
  2. Provide Mortgage Pre-Approval from Your Bank.
  3. Review Agreement with Lawyer.
  4. Congratulations! Your New Home Purchase is Now Official.
  5. Receive Your eQ Homeowner Portal Login by Email within 10 Business Days of Firm Sale.*
Shannon Granger Eq Homes Ottawa

Shannon Granger

Interim Design Studio Manager

sgranger@eqhomes.ca

Design Selection Process

  1. Design Studio Will Reach Out with Introduction Email.
  2. Receive Your Welcome Package Within 14 Business Days Of Firm Sale.
  3. Receive Your eQ Wish List Login By Email.
  4. Appointments Scheduled.**
  5. Finalize Stage 2 Selections To Complete Your eQ Design Studio Process.
Peter Jury Eq Homes Ottawa

Peter Jury

Vice President of Construction

pjury@eqhomes.ca

Your New Home Construction Starts!

  1. Lot Walk. Meet the Builder.**
  2. Receive A Progress Photo From Customer Care.
  3. Roof Is On And Shingled. Customer Care To Send Progress Photo.
  4. Frame Walk with Customer Care and Construction Representative.**
  5. Home Exterior Completed. Receive A Progress Photo From Customer Care.
  6. Walk-Through For Blinds And Window Coverings Measurements.**
  7. Homeowner Orientation (PDI).** Customer Care Will Walk You Through Your New Home.
  8. Register Online for MyHome at Tarion.com.
  9. Submit AVID Construction Survey.
Francesca Jacobs Eq Homes Ottawa

Francesca Jacobs

Customer Care Manager

fjacobs@eqhomes.ca

Welcome Home!!

  1. Submit 30-day Tarion Warranty. If Necessary.***
  2. Submit AVID Customer Satisfaction Survey. (30 days after closing).
  3. Submit 1-Year Tarion Warranty. If Necessary.***
  4. Submit 2-Year Tarion Warranty. If Necessary.***
  5. 3 to 7-Year Tarion Warranty Starts.***

Visit Our eQ Homes University Video Series to Learn More

*Wish List not available for all communities, see agent for details. **This event may be in-person or virtual. An eQ Homes representative will contact you to confirm the details. ***See your Tarion Warranty for details.

CONDOS

Melissa Gauthier Eq Homes Ottawa

Melissa Gauthier

Director, Sales and Design

mgauthier@eqhomes.ca

Congratulations on selecting your new eQ Home!

  1. Virtual Appointment to Digitally Sign Agreement of Purchase & Sale with your eQ Sales Representative** Provide Deposit Cheques.(Instruction will be provided)
  2. Digitally receive condo documents for Solicitor review. 10 day rescission period starts.
  3. Provide Mortgage Pre-Approval from Your Bank.
  4. Congratulations! Your New Condo Purchase is Now Official. 10-day Rescission Period Ends.
  5. Receive Your eQ Homeowner's Portal login by email within 10 business days of firm sale.
Rebecca VanderMeulen Eq Homes Ottawa

Rebecca VanderMeulen

Design Studio Manager

rvandermeulen@eqhomes.ca

Design Selection Process

  1. Design Studio Will Reach Out With Introduction Email Within 5 Business Days Of Firm Sale.
  2. Receive Your Welcome Package Within 14 Business Days Of Firm Sale.
  3. Appointments Scheduled.**
  4. Sign Stage 1. Upgrade Options.
  5. Finalize Stage 2 Selections To Complete Your eQ Design Studio Process.
Ron Ingram Eq Homes Ottawa

Ron Ingram

Senior Project Manager

ringram@eqhomes.ca

Your New Home Construction Starts

  1. Construction On Your Condo Building Begins!
  2. Check Your Homeowner Portal For Progress Photos.
  3. Drywall Walk With Customer Concierge And Construction Representative.**
  4. Town Hall Event.**
  5. Homeowner Orientation (PDI).**
  6. Register Online for MyHome at Tarion.com.
  7. Occupancy Walk With Your Customer Concierge.**
  8. Submit AVID Construction Survey.
Francesca Jacobs Eq Homes Ottawa

Francesca Jacobs

Customer Care Manager

fjacobs@eqhomes.ca

Welcome Home!

  1. Occupancy (Interim) Starts.
  2. Submit 30-day Tarion Warranty. If Necessary.***
  3. Submit AVID Customer Satisfaction Survey. (30 days after taking occupancy).
  4. Notice of Condo Registration.
  5. Closing Day. (Receive Title).
  6. Election Day. Turnover Process Begins.
  7. Complete Common Elements Performance Audit Survey.
  8. Submit 1-Year Tarion Warranty. If Necessary.***
  9. Submit 1-Year Performance Audit.
  10. Submit 2-Year Tarion Warranty. If Necessary.***
  11. 3 to 7-Year Tarion Warranty Starts.***

*This event may be in-person or virtual. An eQ Homes representative will contact you to confirm the details. ***See your Tarion Warranty for details.

DESIGNER FINISHED SINGLES & TOWNS

Melissa Gauthier Eq Homes Ottawa

Melissa Gauthier

Director, Sales and Design

mgauthier@eqhomes.ca

Congratulations on selecting your new eQ Home!

  1. Virtual Appointment to Digitally Sign Agreement of Purchase & Sale with your eQ Sales Representative** Provide Deposit Cheques. (Instruction will be provided)
  2. Provide Mortgage Pre-Approval from Your Bank.
  3. Review Agreement with Lawyer.
  4. Congratulations! Your New Home Purchase is Now Official.
  5. Receive Your eQ Homeowner's Portal login by email within 10 business days of firm sale.
Peter Jury Eq Homes Ottawa

Peter Jury

Vice President of Construction

pjury@eqhomes.ca

Your New Home Construction Starts

(If you purchase your home early enough in the construction process, these steps may apply to you)

  1. Lot walk. Meet The Builder.**
  2. Foundation Finished. Customer Care To Send Progress Photo.
  3. Roof Is On And Shingled. Receive A Progress Photo From Customer Care.
  4. Frame Walk With Customer Care and Construction Representative.**
  5. Home Exterior Completed. Receive A Progress Photo From Customer Care.
  6. Walk-Through For Blinds And Window Coverings Measurements.**
  7. Homeowner Orientation (PDI).** Customer Care Will Walk You Through Your New Home.
  8. Register Online. For MyHome At Tarion.com.
  9. Submit AVID Construction Survey.
Francesca Jacobs Eq Homes Ottawa

Francesca Jacobs

Customer Care Manager

fjacobs@eqhomes.ca

Welcome Home!

  1. Submit 30-Day Tarion Warranty. If Necessary.***
  2. Submit AVID Customer Satisfaction Survey. (30 days after closing).
  3. Submit 1-Year Tarion Warranty. If Necessary.***
  4. Submit 2-Year Tarion Warranty. If Necessary.***
  5. 3 to 7-Year Tarion Warranty Starts.***

**This event may be in-person or virtual. An eQ Homes representative will contact you to confirm the details. ***See your Tarion Warranty for details.

DESIGNER FINISHED CONDOS

Melissa Gauthier Eq Homes Ottawa

Melissa Gauthier

Director, Sales and Design

mgauthier@eqhomes.ca

Congratulations on selecting your new eQ Home!

  1. Virtual Appointment to Digitally Sign Agreement of Purchase & Sale with your eQ Sales Representative** Provide Deposit Cheques. (Instruction will be provided)
  2. Digitally Receive Condo Documents For Solicitor Review. 10 Day Rescission Period Starts.
  3. Provide Mortgage Pre-Approval From Your Bank.
  4. Congratulations! Your New Condo Purchase Is Now Official. 10-day Rescission Period Ends.
  5. Receive Your eQ Homeowner's Portal Login By Email Within 10 Business Days Of Firm Sale.
Ron Ingram Eq Homes Ottawa

Ron Ingram

Senior Project Manager

ringram@eqhomes.ca

Your New Home Construction Starts

  1. Construction On Your Condo Building Begins!.
  2. Check Your Homeowner Portal For Progress Photos.
  3. Drywall Walk with Customer Concierge and Construction Representative.**
  4. Town Hall Event.**
  5. Homeowner Orientation (PDI).**
  6. Register Online for MyHome at Tarion.com.
  7. Occupancy Walk with your Customer Concierge.**
  8. Submit AVID Construction Survey.
Francesca Jacobs Eq Homes Ottawa

Francesca Jacobs

Customer Care Manager

fjacobs@eqhomes.ca

Welcome Home!

  1. Occupancy (Interim) Starts.
  2. Submit 30-day Tarion Warranty. If Necessary.***
  3. Submit AVID Customer Satisfaction Survey. (30 days after taking occupancy).
  4. Notice of Condo Registration.
  5. Closing Day. (Receive Title).
  6. Election Day. Turnover Process Begins.
  7. Complete Common Elements Performance Audit Survey.
  8. Submit 1-Year Tarion Warranty. If Necessary.***
  9. Submit 1-Year Performance Audit.
  10. Submit 2-Year Tarion Warranty. If Necessary.***
  11. 3 to 7-Year Tarion Warranty Starts.***

**This event may be in-person or virtual. An eQ Homes representative will contact you to confirm the details. ***See your Tarion Warranty for details.